You’re Not Just a Number — You’re Family

Discover the difference of truly personalised, luxury care built on compassion, community, and over 50 years of hands-on experience.

Every person who walks through our doors is a blessing, not a case number

What Sets Us Apart?

  • Face-to-Face Intake

    We sit down with every family over coffee, explain forms in person, and help complete them together—no more confusing paperwork.

  • Feels Like Home

    From in-home visits to replicating routines, we bridge the gap between home and respite so clients feel safe, familiar, and empowered.

  • Luxury Meets Safety

    Our facility blends the warmth of a luxury Airbnb with full accessibility and safety—because your loved ones deserve the best.

  • We Support Families, Too

    Our care extends to the whole family, offering flexibility, understanding, and genuine emotional support.

  • Diverse, Inclusive Culture

    Our staff embrace and celebrate the cultures of our clients, creating a rich, respectful, and connected environment.

  • Meaningful Experiences

    From Christmas lights to tailored weekly activities, we help clients live with joy, not just care.

  • You're Always Heard

    You’ll always speak to a person who knows you—not a call centre. Every client is a blessing, not a case number.

Want to Learn More?

How We Welcome You

Our 6-step intake process ensures every client and family feels supported from day one.

  • You visit Lighthouse, meet the team, and feel the atmosphere. We make space for questions, comfort, and connection.

  • We meet with you and your family to learn about your unique goals, preferences, and what matters most to you.

  • No tech headaches here—our admin team helps complete intake forms with you, face to face, explaining everything.

  • We come to you, observe how care is provided, and make notes to replicate the same love and quality here.

  • We build a custom support and transition plan tailored to your needs, preferences, and daily routines.

  • Once everything is in place, we welcome you with open arms into our home. Your comfort, care, and happiness are our priority from day one

  • 50+ Years Experience

    Our leadership team brings decades of real-world disability care insight.

  • 7 Years as a Trusted Provider

    Lighthouse has been serving the community with excellence since 2017.

  • Led by Industry Professionals

    Our team has lived experience in group homes and respite—they know what matters.

  • Built to Do Better

    We’ve seen what disability services can be—and we’re here to do it differently, with excellence, warmth, and integrity.